Life Insurance Claims 2021
Following our in depth look into protection claims in 2019/20, at Life Insurance Cover we review the latest statistics from the leading protection providers for 2021. The latest results show an increase in the amount of claims paid to policyholders.
In 2021 the leading UK providers of protection policies including Life Cover, Critical Illness and Income protection have paid a total of £6,668,805,847 to policyholders. This has helped thousands of UK households with monthly income, long term illnesses and bereavements.
Detailed in our helpful chart is the amount of settled claims by each insurer (per Million pounds) which shows the largest provider being Aviva and smaller providers including Scottish Widows and The Exeter.
The claims data from the leading Insurance providers also shows that Cancer, Heart conditions, musculoskeletal and Covid were the most common reasons for claims in 2021.
The most claimed condition for Life Cover:
Cancer
Respiratory
Covid
Most common Critical illness Cover Claims:
Cancer
Heart Conditions Stroke
Income protection Claims:
Musculoskeletal
Cancer
Mental health
Each Insurer provides their claims data differently and we have created simplistic charts to show Life Insurance claims, Critical Illness Claims and Income protection claims
Claims Paid Per Insurer 2021
Legal & General Protection Claims
Legal & General 2021 Claim Statistics
In 2021 Legal & General received 16890 claims against their policies including Life Insurance, Critical illness and Income protection Insurance. The total amount paid to policyholders for successful claims was £797,000,000 which was 98% of all claims submitted. Only 2% of claims could not be paid to policyholders because of non-disclosure of medical conditions or smoker status and not covered by the policies.
Legal & General paid £2,183,561 per day in claims to policyholders.
Legal & General received 12,405 claims against Life Insurance policies totalling £478,650,984 in 2021 paid to policyholders.
The leading causes for Life Insurance claims were:
Cancer 32%
Heart Conditions 19.6%
Covid 12.7%
The amount of claims against Critical Illness policies totalled 2,890 with £209,446,943 paid to policyholders.
The leading causes for Critical Illness claims were:
Cancer 65.8%
Heart Conditions 19.6%
Stroke 7.7%
Legal & General also received 417 claims against Income Protection Insurance policies from policyholders totalling £3,059,074.
The main conditions claimed on Income Protection policies include:
Musculoskeletal 37%
Cancer 12.5%
Covid 9.8%
It is important to note that some policyholders did not have successful claims due to non-disclosure or not within the policy coverage. To help you avoid a potential unsuccessful claim from a Life Insurance company and compare each different policy and the different costs involved, simply use an experienced FCA regulated broker like Life Insurance Cover to find the right policy for you and your loved ones.
Our team of advisors can help you calculate your costs for you, save you the hassle of researching and comparing quotes and ensure you’re getting the absolute right cover at the best available price.
Vitality Protection Claims
Claims Against Vitality Policies 2021
Vitality received claims totalling £82,800,000 against Life Insurance, Critical Illness Cover and Income protection policies which was paid to policyholders. Only 0.2% of claims could not be paid to policyholders because of non-disclosure of medical conditions or smoker status and not covered by the policies.
Vitality paid £226,849 per day in claims to policyholders.
Vitality received claims against Life Insurance policies totalling £5,400,000 in 2021 paid to policyholders.
The leading causes for Life Insurance claims were:
Cancer 45%
Heart Conditions 28%
Covid 23%
The amount of claims against Critical Illness policies totalled £27,900,000 paid to policyholders.
The leading causes for Critical Illness claims were:
Cancer 64%
Stroke 28%
Heart Conditions 25%
Vitality also received claims from policyholders totalling £650,000 against Income Protection Insurance policies.
The main conditions claimed on Income Protection policies include:
Musculoskeletal 25%
Cancer 24%
Mental Health 21%
By using an experienced FCA regulated broker like Life Insurance Cover to find the right policy for you and your loved ones can help you to find the best provider for you and your loved ones to protect their financial future.
Our team of advisors can help you calculate your costs for you, save you the hassle of researching and comparing quotes and ensure you’re getting the absolute right cover at the best available price.
Aegon Protection Claims
Aegon 2021 Claims Results
Aegon received claims totalling £139,000,000 against Life Insurance, Critical Illness Cover and Income protection policies which was paid to policyholders and their families. Five percent of claims could not be paid to policyholders due to non-disclosure of medical conditions, smoker status and not covered by the policies.
Policyholders received £380,821 per day in claims from Aegon.
Aegon received claims against Life Insurance policies totalling £76,700,000 in 2021 which was paid to policyholders and their loved ones.
The leading causes for Life Insurance claims were:
Cancer 34%
Respiratory 20%
Cardiovascular 19%
The amount of claims against Critical Illness policies provided by Aegon totalled £34,500,000 has been paid to policyholders in 2021.
The leading causes for Critical Illness claims were:
Cancer 61%
Heart Attack 13%
Stroke 8%
Aegon also received claims from policyholders totalling £1,430,000 against Income Protection Insurance policies.
The main conditions claimed on Income Protection policies include:
Cancer 32%
Mental Health 22%
Cerebrovascular 6%
At Life Insurance Cover we can help you find the right policy for you and your loved ones and the best provider for your financial future.
Our team of advisors can help you calculate your costs for you, save you the hassle of researching and comparing quotes and ensure you’re getting the absolute right cover at the best available price.
Scottish Widows Protection Claims
Scottish Widows Life Insurance & Critical Illness Cover 2021
In 2021 Scottish Widows received 10426 claims against their policies including Life Insurance and Critical illness Insurance. The total amount paid to policyholders for successful claims was £20,790,000 which was 98% of all claims submitted. Only 1.6% of claims could not be paid to policyholders because of non-disclosure of medical conditions or smoker status and not covered by the policies.
Scottish Widows paid £56,958 per day in claims to policyholders.
Scottish Widows received 9045 claims against Life Insurance policies totalling £1,329,000 in 2021 paid to policyholder’s families.
The leading causes for Life Insurance claims were:
Cancer 24%
Respiratory 22%
Heart Conditions 20%
The amount of claims against Scottish Widows Critical Illness policies totalled 1,391 with £7,490,000 paid to policyholders.
The leading causes for Critical Illness claims were:
Cancer 49%
Heart Attack 15%
Stroke 9%
A small amount of policyholders did not have successful claims due to non-disclosure or not within the policy coverage. To help you avoid a potential unsuccessful claim against a policy and compare each different policy and the different costs involved, simply use an experienced FCA regulated broker like Life Insurance Cover to find the right policy for you and your loved ones.
Our team of advisors can help you save you time and compare quotes from all of the UK Insurance providers and ensure you’re getting the absolute right cover at the best available price.
Aviva Protection Claims
Claims Against Aviva Policies 2021
In 2021 Aviva received 53173 claims against their policies including Life Insurance, Critical illness and Income protection Insurance. The total amount paid to Aviva policyholders for successful claims was £1,100,000,000 which was 98.1% of all claims submitted. Only 1.9% of claims could not be paid to policyholders because of non-disclosure of medical conditions or smoker status and not covered by the policies.
Aviva paid £3,013,698 per day in claims to policyholders.
Aviva received 43,954 claims against Aviva Life Insurance policies totalling £ 731,647,930 in 2021 paid to policyholders.
The leading causes for Life Insurance claims were:
Cancer 36.6%
Cardiovascular 19.5%
Covid 11.8%
The amount of claims against Aviva Critical Illness policies totalled 4,367 with £309,693,179 paid to policyholders.
The main causes for Critical Illness claims were:
Cancer 59.2%
Heart Attack 10.6%
Stroke 7.2%
Aviva also received 4300 claims against Income Protection Insurance policies from policyholders totalling £ 51,206,137.
The main conditions claimed on Income Protection policies include:
Musculoskeletal 37%
Mental Health 21.3%
Cancer 11%
Some policyholders did not have successful claims due to non-disclosure or not within the policy coverage. To help avoid a potential unsuccessful claim from a Life Insurance company and compare each different policy from all the providers, simply use an experienced FCA regulated broker like Life Insurance Cover to find the right policy for you and your loved ones.
Our specialist team of advisors can help you calculate your costs for you, save you the hassle of researching and comparing quotes and ensure you’re getting the absolute right policy for you and your family.
Royal London Protection Claims
Royal London Claims Data
Royal London received 85063 claims against their policies including Life Insurance, Critical illness and Income protection Insurance in 2021. The total amount paid to Royal London policyholders for successful claims was £632,000,000 which was 99.5% of all claims submitted. Only 0.5% of claims could not be paid to policyholders because of non-disclosure of medical conditions or smoker status and not covered by the scope of the policies.
Royal London paid £1,731,596 per day in claims to policyholders.
Royal London received 82,026 claims against their Life Insurance policies totalling £459,454,726 in 2021 paid to their policyholder’s families.
The amount of claims against Royal London Critical Illness policies totalled 2,113 with £136,031,147 paid to policyholders.
The main causes for Critical Illness claims were:
Cancer 65%
Heart Attack 11%
Stroke 7%
Royal London also received 924 claims against their Income Protection Insurance policies from policyholders totalling £ 1,056,727 in 2021.
The main conditions claimed on Income Protection policies include:
Musculoskeletal 36%
Cancer 16%
Mental Health 10%
Some Royal London policyholders did not have successful claims because of non-disclosure or not within the policy coverage. To avoid a potential unsuccessful claim from a Life Insurance provider and compare each different policy from all the providers, use an experienced FCA regulated broker like Life Insurance Cover to find the best policy for you and your loved ones.
Our team of experienced advisors can help you calculate your monthly premium costs for you, save you the hassle of researching and comparing quotes and ensure you’re getting the absolute best policy for you and your family.
Zurich Protection Claims
Zurich Protection Claims 2021
Zurich received claims totalling £332,000,000 against Life Insurance, Critical Illness Cover and Income protection policies which was paid to policyholders in 2021. Only 2% of claims could not be paid to policyholders because of non-declaration of existing of medical conditions or smoker status and not covered by the scope of the policies.
Zurich paid £909,589 per day in claims to policyholders.
Zurich received claims against Life Insurance policies totalling £221,700,000 paid to policyholders.
The amount of claims against Critical Illness policies totalled £103,000,000 paid to policyholders in 2021.
The leading causes for Critical Illness claims were:
Cancer
Cardiovascular
Covid
Zurich also received claims from policyholders totalling £5,770,000 against their Income Protection Insurance policies in 2021.
The main conditions claimed on Zurich Income Protection policies include:
Mental Health
Neurological Disorders
Musculoskeletal
By using an experienced FCA regulated broker like Life Insurance Cover to find your Life Insurance, Critical Illness Cover or Income protection can help you to find the best provider for you and your loved ones to protect their financial future.
Our team of experienced advisors can help you calculate your monthly costs for you, save you the hassle of researching and comparing quotes and ensure you’re getting the right cover at the best available price.
AIG Protection Claims
AIG Protection Policy Claims In 2021
In 2021 AIG received 5308 claims against their policies including Life Insurance, Critical illness and Income protection Insurance. The total amount paid to their policyholders for successful claims was £306,000,000 which was 96% of all claims submitted. Four percent of claims could not be paid to policyholders because of non-disclosure of medical conditions or smoker status and not being covered by the policies.
AIG paid £838,356 per day in claims to policyholders.
AIG received 3314 claims against Life Insurance policies totalling £119,000,000 in 2021 paid to policyholders loved ones.
The leading causes for Life Insurance claims were:
Cancer 31%
Respiratory 24%
Heart 16%
Covid 13%
The amount of claims against AIG Critical Illness policies totalled 398 with £28,000,000 paid to policyholders in 2021.
The leading causes for Critical Illness claims were:
Cancer 62%
Heart Attack 12%
Stroke 10%
AIG also received 65 claims against Income Protection Insurance policies from policyholders totalling £1,000,000.
The main conditions claimed on AIG Income Protection policies in 2021 include:
Musculoskeletal 35%
Cancer 14%
Mental Health 14%
Covid 12%
Some AIG policyholders did not have successful claims due to non-disclosure or not within the policy coverage. Avoid a potential unsuccessful claim from a Life Insurance company and compare each different policy from all of the UK providers and the different costs involved. Simply use an experienced FCA regulated broker like Life Insurance Cover to find the right policy for you and your loved ones.
Our team of advisors can help you calculate your costs for you, save you the hassle of researching and comparing quotes and ensure you’re getting the best policy for you and your family.
LV= Protection Claims
LV= Claims Paid to Policyholders
LV= received over 9000 claims against their policies including Life Insurance, Critical illness and Income protection Insurance in 2021. The total amount paid to LV= policyholders for successful claims was £119,000,000 which was 96% of all claims submitted. Only 4% of claims could not be paid to LV= policyholders because of non-disclosure of medical conditions or smoker status and not covered by the scope of the policies.
LV= paid £326,027 per day in claims to policyholders.
LV= received 6677 claims against their Life Insurance policies totalling £74,000,000 in 2021 paid to their policyholder’s families.
The leading causes for Life Insurance claims were:
Cancer 39%
Covid 16%
Heart 8%
The amount of claims against LV= Critical Illness policies totalled 362 with £28,000,000 paid to policyholders.
The main causes for Critical Illness claims were:
Cancer 58%
Heart Attack 11%
Stroke 8%
LV= also received 951 claims against their Income Protection Insurance policies from policyholders totalling £ 13,600,000 in 2021.
The main conditions claimed on Income Protection policies include:
Musculoskeletal 20%
Fractures 20%
Cancer 17%
Mental Health 15%
Covid 4%
Some LV= policyholders did not have successful claims because of non-disclosure or not within the policy coverage. Avoid a potential unsuccessful claim from a Life Insurance provider and compare each different policy from all the providers by using an experienced FCA regulated broker like Life Insurance Cover. Helping you to find the best policy for you and your loved ones for the future.
Our team of experienced advisors can help you calculate your monthly premium budget costs for you, compare quotes from all the UK providers and ensure you’re getting the absolute best policy for you and your family.
The Exeter Protection Claims
Policy Claims Made Against The Exeter 2021
The Exeter does provide specialist Life Cover protection policies for people with medical conditions. Unfortunately the 2021 claims statistics have not been published to be included, when they become available they will be added.
The Exeter paid £28,767 per day in claims to policyholders.
The Exeter received 1318 claims against their Income Protection Insurance in 2021 and the total amount paid to policyholders for successful claims was £10,500,000 which was 93% of all claims submitted. Only 6% of claims could not be paid to The Exeter policyholders because of non-disclosure of medical conditions or smoker status and not covered by the scope of the policies.
The main conditions claimed on Income Protection policies include:
Musculoskeletal 38.4%
Covid 20.9%
Hips/knees 9%
Mental Health 7.1%
Gastro conditions 5.8%
Our team of experienced advisors can help you calculate your monthly premium budget costs for you, compare quotes from all the UK providers and ensure you’re getting the absolute best policy for you and your family.
Claims Not Paid In 2021
From all of the 2021 claims data from the leading protection providers, there are still many claims being declined. At Life Insurance Cover we always advise our customers, when taking out life insurance/critical illness/cover or any other products:
Do not withhold medical conditions because Insurers will want to speak to your GP.
Be open and transparent on your needs.
Limitations on policy types and coverage.
By applying all of the above information to the insurers when obtaining a policy will provide an accurate premium and if needed a successful claim. Although it may be tempting to resist the urge to disclose an ongoing medical condition or smoker status to pay a cheaper monthly premium. By choosing not to provide the correct information could invalidate your policy and undo all of the future planning that you have done to benefit your loved ones.
Our specialist team at Life Insurance Cover always explain to new customers about what the policies will protect against and a policies limitations. This allows you to make an informed choice prior to purchasing insurance from a provider.